Reach us
Talk to a real person
Our Brooklyn team is ready to help with insurance verification, orders, and everything in between.
Hours
Mon–Fri · 9am – 5:30pm ET
Sat · 10am – 2pm ET
Contact
Send us a message
Tell us what you need and our team will get back to you within one business day. For urgent insurance questions, give us a call.
- Email usinfo@ardentmedicalsupply.com
- Call us(844) 934-0452
- Office hoursMon–Fri · 9am – 5:30pm ET
Questions
Quick answers about getting in touch.
How quickly will I hear back?
We respond to every message within one business day. For urgent insurance questions, calling (844) 934-0452 is the fastest option.
Can I submit my insurance information here?
Yes — but our Check Coverage form is built specifically for insurance verification and will get you a faster, more accurate answer.
Do you accept prescriptions from any provider?
We work with providers nationwide. Send the prescription through our contact form or have your provider's office fax it to us — we'll handle the rest.
Where are you located?
Our storefront is in Brooklyn, NY. We ship products nationwide and offer in-store pickup for local customers.
I'm a healthcare provider — who do I contact?
Provider partnerships go through our clinical team. Select "Healthcare provider inquiry" in the contact form and we'll route your message to the right person.
Need to check what your insurance covers?
Skip the back-and-forth. Submit your details and we'll email back a personalized coverage breakdown within 24 hours.